Head of Operations

Hopscotch Childrens Nurseries
Brighton, East Sussex
Closing date
3 Jun 2022

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Contract Type
Full Time
Senior Management

Job Details

Hopscotch is looking for a new Head of Operations to manage their nursery operations and ensure operational excellence is achieved in all areas.

Hopscotch is an independent, family run business which has been providing childcare to the families of Brighton & Hove and East Sussex for over 30 years. We own and operate six childcare settings across Brighton & Hove and East Sussex. The company is planning on future growth and this role will be integral to helping lay solid foundations for this. The role has the scope to expand and grow in line with the business.

This is an senior executive role and it will be responsible for achieving the highest standards of nursery performance, quality control and ensuring all Hopscotch nurseries are compliant across the board in all areas. Reporting into the Managing Director, the role will have full operational responsibility for all Hopscotch nursery settings. The role is also responsible for achieving Ofsted excellence and therefore a broad and deep understanding of the EYFS Framework and other relevant documents (such as Development Matters) as well as safeguarding knowledge and experience is absolutely essential.


  • Strong understanding of how nursery settings operate
  • Integral understanding of the EYFS of all statutory requirements
  • Early Years related professional qualifications and CIPD training
  • PC proficiency and knowledge of MS Office applications and SharePoint
  • Strong numerical and verbal skills and analytical skills
  • Two satisfactory and relevant references
  • This post is subject to a Disclosure Barring Service check at Enhanced level


  • Full operational responsibility for all Hopscotch nursery settings
  • Formal line management of six Hopscotch Nursery Managers, including spending a significant amount of time at each nursery setting
  • Formal line management of Hopscotch Maintenance Manager
  • Possible line management of other Hopscotch office members
  • Integral understanding of the EYFS and responsibility for compliance of all statutory requirements
  • Maintaining and achieving Ofsted excellence across all settings, including supporting nurseries with Ofsted readiness and inspections
  • Maintain optimal nursery performance in all areas
  • Upholding first-class nursery image and maintenance standards
  • Act as Joint Designated Safeguarding Lead for the whole business
  • Support recruitment and retention to maintain staffing levels across all nursery settings (working with Hopscotch HR and Payroll Manager)
  • Occupancy analysis with settings (in conjunction with the Managing Director) and developing action plans when needed
  • Work with HR and Payroll Manager to develop and deliver in-house training
  • Supporting the Managing Director with business development and growth plans
  • Cover for Managing Director whilst away on business or leave
  • Ownership and implementation of Hopscotch Policies and Procedures, including responsibility for: Full HSE compliance across all sites (and including Head Office), Fire Safety compliance across all sites (and including Head Office), Food Management and Allergen Management systems, General experience of Quality Assurance and Compliance, Maintenance and building compliance (in conjunction with Maintenance Manager) i.e. EICRs, PAT Testing, Gas Safety Testing, Legionella



Why Work for Hopscotch?

Because Hopscotch values its staff. We know our staff are our most important asset. Our staff are individuals with different situations and requirements. But by providing a happy and friendly environment, with carefully planned structures of work and conditions, these individuals come together as a team to provide the highest quality childcare for our children and parents. A strong management structure provides a framework ensuring equality of opportunity and fairness for all. As a large chain of nurseries, Hopscotch provides job security and opportunity for personal growth. 

Excellent rates of pay. Our rates of pay are amongst the highest in the area. Our pay scales ensure fairness and equality for all staff members, and provide a structure for staff career development. Our holiday leave is generous with additional days given for length of service.

Career Structure. Hopscotch has an ethos of promoting from within - we will always select an eligible member of staff rather than by external recruitment. Working for a large chain of nurseries also provides more opportunities to be promoted or be given extra responsibilities. Regular staff appraisals highlight training needs and this ensures an individual has the ability to grow within the company. We give recognition for the achievement of qualifications and, most importantly, hard work, loyalty and commitment are always rewarded.

Training. Hopscotch offers an excellent training schedule - from the moment you join us, your training won’t stop! We encourage our staff to attend internal and external training as often as possible. We have access to many courses including first aid, food hygiene, health & safety, childcare issues, management issues etc many of which are funded by Hopscotch.

Social Events. Our nurseries are happy, friendly places to work and give staff immense job satisfaction. There are many opportunities for social events - fun and theme days, theatre visits, charity fund raising, park and farm visits, to name but a few. Our staff also organise evenings out, teambuilding activities and Christmas parties etc. In addition, we hold an Annual Awards/social Evening where our staff are recognised for their achievements in length of service, attendance, and a nursery practitioner of the year is voted for by parents. The winners receive certificates, champagne, gift vouchers etc.

Find Us
9 Aymer road
East Sussex

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